Hospital Administrative Assistant Job at Hanker Systems, West Hollywood, CA

  • Hanker Systems
  • West Hollywood, CA

Job Description

Requirements:

  • HSD/GED required
  • 2+ year administrative experience
  • Healthcare/hospital experience required
  • Typing speed of 40 WPM
  • Strong customer service and communication skills
  • Computer proficiency with Windows, email, internet-based software, Teams/Zoom

Responsibilities:

  • Serve as the first point of contact for providers, laboratories, and stakeholders.
  • Answer, triage, and route calls to appropriate staff.
  • Handle approximately 1,399 calls/month through the Genesys ACD system.
  • Manage approximately 130 incoming electronic faxes/month .
  • Provide warm, friendly, and professional customer service.
  • Perform general administrative and clerical duties

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